This Privacy Policy describes how LAPI LLC ("LAPI", "we", "us" or "our") collects, uses, shares and protects information when you visit our website, communicate with us or use our services.
1. Information we collect
Information you provide
- Contact information: name, email address, phone number, company name and job title when you reach out to us or enter into a service agreement.
- Engagement data: information you provide in connection with a service engagement, including business requirements, technical specifications and data you supply for integration or processing.
- Communications: the content of emails, messages and other communications you send to us.
Information collected automatically
- Log data: IP address, browser type, operating system, referring URL, pages visited, date and time of access.
- Device information: device type, screen resolution and language preferences.
- Cookies: we use essential cookies to operate the website. We do not use advertising or tracking cookies. See Section 7 below.
Information from third parties
We may receive information about you from publicly available sources or business partners, such as company information from your organisation's website or LinkedIn profile, solely for the purpose of understanding how to serve you better.
2. How we use your information
| Purpose | Legal basis (GDPR) |
|---|---|
| Deliver and operate our Services | Performance of contract |
| Respond to inquiries and provide support | Legitimate interest |
| Send service-related communications | Performance of contract |
| Improve our website and Services | Legitimate interest |
| Comply with legal obligations | Legal obligation |
| Protect against fraud and security threats | Legitimate interest |
We do not sell your personal information. We do not use your data to train AI models for other customers.
3. How we share your information
We share your information only in the following circumstances:
- Service providers: third parties who assist us in delivering the Services (such as cloud infrastructure providers, payment processors and communication tools), bound by contractual obligations to protect your data.
- Legal requirements: when required by law, regulation, legal process or governmental request.
- Business transfers: in connection with a merger, acquisition or sale of assets, with notice to you.
- With your consent: when you have given us explicit permission to share your information for a specific purpose.
4. Data retention
We retain your information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When engagement data is no longer needed, we delete or anonymise it. Contact information is retained for the duration of our business relationship and for a reasonable period afterward to enable follow-up communications, unless you request deletion.
5. Data security
We implement appropriate technical and organisational measures to protect your information, including encryption in transit and at rest, access controls, audit logging and regular security assessments. No system is completely secure, and we cannot guarantee the absolute security of your information, but we are committed to protecting it using industry-standard practices.
6. Your rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: request that we correct inaccurate or incomplete information.
- Deletion: request that we delete your personal information, subject to legal retention requirements.
- Portability: request a machine-readable copy of your data.
- Objection: object to processing based on legitimate interest.
- Restriction: request that we restrict processing of your information in certain circumstances.
To exercise any of these rights, contact us at loading.... We will respond within 30 days.
California residents
If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and share, and the right to opt out of the sale of personal information. We do not sell personal information.
EU/EEA residents
If you are located in the EU or EEA, LAPI LLC is the data controller for the personal information described in this policy. Our legal bases for processing are described in Section 2. You have the right to lodge a complaint with your local data protection authority.
7. Cookies
Our website uses only essential cookies required for the site to function (such as session management). We do not use analytics, advertising or third-party tracking cookies. No cookie consent banner is needed because we do not use non-essential cookies.
8. Children
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
9. International transfers
Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected in accordance with applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Material changes will be communicated via email or a notice on our website.
11. Contact
If you have questions about this Privacy Policy or our data practices, contact us at:
LAPI LLC
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